FAQs

FAQs

Frequently Asked Questions

Where can I see your latest work?

You can follow my process, see new work and learn about sales and updates via Instagram @nicolesdeponte.

Shipping?

Returns?

I do not accept returns but we are happy to replace items that have been damaged or lost in transit.  Please contact me here if your artwork has arrived damaged or is lost in transit. 

Print quality?  

We print all artwork prints one by one at our family print studio in Massachusetts. Archival inks printed on archival soft textured, acid free, natural white, 315gm2 archival paper. The image quality, capture of textures and color are lovely, you will not be disappointed!

All greeting cards are printed locally here in Rhode Island.

Our Chiffon scarves are digitally printed in CA, but we are working to bring our any and all printing locally if possible.

 

** Please note that colors may appear slightly different depending on the screen you are using.  If you are uncertain about the colors in my prints or original paintings, please contact me at depontedesign@gmail.com and I can send you additional images to give you a better sense of the colors.

Framing services?  

Please inquire about framing, we are happy to discuss options and make recommendations on a case by case basis at this point.

Wholesale accounts?  

Absolutely. Please contact me at, depontedesign@gmail.com att. Nicole, if you’re interested in carrying my greeting cards and/or prints in your shop!

Do you accept designer discounts? 

If you are an interior designer or decorator, please contact me here for information on designer discounts.

Rights to artwork?  

I retain all rights to all artwork that I create, including sold and commissioned artwork.  I retain the right to reproduce and license images of my work including sold works.  Purchasing my work does not in any way give the buyer permission or rights to reproduce or sell my artwork without my written permission.  If you are interested in purchasing the rights to any of my artwork, please contact me here to discuss your ideas.

Thank you so much for visiting my shop and your support of y work!